Free shipping in the USA!

FAQs

Ordering boxes for many friends?

If you would like to ship boxes to more than one person you can complete separate orders so that your box is shipped to the correct place.

Alternatively, you can place your order all together and contact hello@shoogiebox.com to supply addresses and personal messages for each box. 

If you would like all boxes sent to you, one order works great! Simply specify any box differences in your order notes. Questions? Email us at hello@shoogiebox.com. 

Free shipping!

We love free shipping! Currently, we ship free from AZ within the United States and to APO/FPO addresses. Shoogie Boxes are sent by USPS, who does not guarantee arrival dates or times. Alternate shipping options are available to fit your needs!

What is processing time?

We understand that sometimes you'll need a Shoogie Box right away. Orders placed by 7pm AZ time will go out no later than the next business day unless otherwise noted on our website or directed by you. 

Expedited and International shipping 

Sometimes timing is everything. If needed, expedited shipping is available for an additional fee. International shipping can be arranged as well. USPS does not guarantee shipping dates/times. 

Returns

Due to the nature of our products we do not accept returns at this time.

Shipping issues?

If you experience issues with your item being delivered, please contact us at hello@shoogiebox.com. Packages that are returned to us will be refunded to the customer less a 20% restocking fee. 

Delay delivery 

Plan ahead and we'll do the rest! You can delay your delivery on single boxes by up to 90 days. Note a 3 day range for delivery in the cart notes upon checkout.  Want to set up your boxes for the year? Check out our Year of Celebrations!

Sales Tax

Sales tax is automatically determined by the Shopify system based on your location. 

Candy info

Our lollipops are made by Sweet Caroline Confections.

Our taffy and caramels are made locally in Glendale, AZ by family-owned Cerreta Candy Co. During warmer months, candies may become a little soft during shipping. Pop 'em in the fridge for a few minutes to your liking!

Cactus chews (taffy):

Ingredients: Corn Syrup, Sugar, Hydrogenated Palm Kernel Oil, Salt, Egg Albumen, Artificial Color (Red 40, Blue 1, Yellow 5) and Artificial Flavor.

Allergen Advice: For Allergens, see ingredients in bold.

Vanilla Sea Salt caramel:

Ingredients: Corn Syrup, Sugar, Evaporated Milk (Milk, Dipotassium Phosphate, Carrageenan, Vitamin D3), Butter (Milk), Milk, Sea Salt, Salt

Allergen Advice: For Allergens, see ingredients in bold.

Mallowscotch caramel:

Ingredients: Corn Syrup, Water, Sugar, Butter (Milk), Evaporated Milk (Milk, Dipotassium Phosphate, Carrageenan, Vitamin D3), Cream Powder (Cream, Nonfat Dry Milk, Tocopherols and Ascorbyl Palmitate containing less than 2% of Silicon Dioxide as an anti-caking agent), Miniature Marshmallows (Corn Syrup, Sugar, Modified Cornstarch, Dextrose, Water, Contains less than 2% of Gelatin, Tetrasodium Phosphate as a whipping aid, Natural and Artificial Flavors, Blue 1).

Allergen Advice: For Allergens, see ingredients in bold.